Throughout my career, I have repeatedly been recruited and hired by Spa and Salon Owners and Executives to fix their operations. The scope and locations vary across the country, but the people part always comes back to the same challenge in every single one of those projects. The consistent element I discovered was that the operation suffered when the leadership and staff stopped caring about whom and where they worked.
After more than a decade, I created Spa Life, a way to support and mentor spa and salon leadership in creating a dynamic culture to continue the growth and success of the operations. Spa Life inspires leaders and staff so they can inspire our guests so our spas and salons thrive.